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Overview

ReviewPro, a Shiji Group brand, provides the world’s leading guest experience software solutions in one powerful platform. Our aim is to help the hospitality industry become more profitable by gathering, understanding, and acting upon guest feedback data. Our unified Guest Experience Platform includes Hotel Reputation, Guest Surveys, Case Management, and Messaging Automation. Shiji’s ReviewPro owns the industry-standard online reputation score, the Global Review Index™️ (GRI), a propriety algorithm based on review data collected from +175 OTAs and review sites in +45 languages. Globally renowned brands like Radisson Hotel Group, Kempinski Hotels, and Mèlia Hotels International, rely on Shiji’s ReviewPro to continually learn from their guests, improve their operations, enjoy steady growth, and drive revenue. Our flexible, cloud-based guest experience platform is fully secure and integrated to enable our clients to focus on serving their clients in the best possible way. We offer over a decade of experience and investment in innovation to ensure we continue to be the benchmark of the industry. With over 60,000 establishments in +150 countries, Shiji’s ReviewPro offers the technology, support, and education to empower you to be better. Join us.
Industry Hospitality
Headquarters Barcelona, Catalonia
Company size 51-200 employees
Website https://www.reviewpro.com/?utm_source=linkedin&utm_medium=social&utm_campaign=Linkedin_home_page
Specialties Online Reputation ManagementOnline ReviewsHospitalityGuest ExperienceAIChatbots

 Customer Service Number [ReviewPro]:

Customer Service number
(US)
+1 404 948 4001
Customer Service number
(Europe)
+3 493 122 5333
Customer Service number
(Singapore (APAC))
+656 240 7400
Customer Service number
(EMEA)
+3 493 452 0069
Customer Service number
(China)
+86 400 021 1988

 Support Email(s) [ReviewPro]:

[Customer Service] email
[Customer Service] email
(Account Management Team (EMEA))
[Customer Service] email
(Account Management Team (APAC))
[Customer Service] email
(Account Management Team (China))
[Customer Service] email
(Account Management Team (US))
[Customer Service] email
(Account Management Team (Australia and New Zealand))
[Business Customer Service] email
(Partnership)
[Sales/ Reservations] contact email
[Media] contact email
[Accounting/ Billing] contact email
(Supplier)
[Accounting/ Billing] contact email
(Clients)
[Jobs/ Career] contact email
[Media] contact email
(Press Inquiries)
[Legal] contact email
(Privacy Inquiries)
[General Info] contact email

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