All Genentech support phone numbers are listed below, including customer service phone number(s), General Info (Drug Safety/ Adverse Events) support phone number(s), Claims (Product Complaint Line) support phone number(s), General Info (Medical Communications) support phone number(s), etc. You can also get Genentech support via email, social networks, help center, or directly check all the customer service contacts of Genentech.
|
Customer Service number
(Hillsboro Fill Finish (HFF) Facility) |
+1 503 992 3600 |
|
Customer Service number
(Oceanside Product Operations) |
+1 760 231 2440 |
|
Customer Service number
(Vacaville Manufacturing Plant) |
+1 707 454 1000 |
|
Customer Service number
(Louisville Distribution Center) |
+1 502 995 4600 |
|
Customer Service number
(gCom, Compliance and Ethics Phone Line) |
+1 866 411 4266 |
| Customer Service number | +1 800 551 2231 |
|
Customer Service number
(For Patient or Caregiver) |
+1 877 436 3683 |
|
Customer Service number
(Genentech Access Solutions) |
+1 866 422 2377 |
|
[General Info] support phone number
(Drug Safety/ Adverse Events) |
+1 888 835 2555 |
|
[Claims] support phone number
(Product Complaint Line) |
+1 800 334 0290 |
|
[General Info] support phone number
(Medical Communications) |
+1 800 821 8590 |
|
[General Info] support phone number
(Clinical Trial Information Support Line) |
+1 888 662 6728 |
|
[General Info] support phone number
(Compassionate Use Information Line) |
+1 844 287 3783 |
| [Headquarters] support phone number | +1 650 225 1000 |
| [Headquarters] support phone number | +1 800 626 3553 |
| [Jobs/ Career] support phone number | +1 650 225 2580 |
|
[Business Sales] support phone number
(Supplier Relations) |
+1 650 225 2500 |
|
[Fundraising/ Donations] support phone number
(Genentech Patient Foundation) |
+1 888 941 3331 |
|
[Investors/ Franchising] support phone number
(North America) |
+1 650 225 5566 |
| [Investors/ Franchising] support phone number | +1 650 225 3217 |
| [Media] support phone number | +1 650 467 6800 |
|
[Fundraising/ Donations] support phone number
(Corporate Giving) |
+1 877 313 5778 |
Genentech Overview
About Genentech
We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal.
Making a difference in the lives of millions starts when you make a change in yours. If you’d like to join our team, view our openings at gene.com/careers.
Our patient resource center is dedicated to getting patients and caregivers to the right resources. You can reach them at 1 (877) GENENTECH (436-3683)
Monday-Friday, 6am-5pm PST or [email protected].
Community Guidelines:
1. We want to foster positive conversation and diverse community around the issues we are passionate about.
To that end, we remove profanity, content that contains credible threats or hate speech, content that is aimed at private individuals, personal information meant to harass someone, and repeated unwanted messages.
2. Don’t mention any medicines by name — ours or anyone else’s.
Because of the fair balance rules governing our industry, we cannot post any comments that reference any pharmaceutical brand, product, or service. Please do not mention any specific medicines by name, or include any links to third party sites in your comments.
3. This isn’t the place to report or discuss side effects.
This site is not intended as a forum for reporting side effects experienced while taking a Genentech product. Instead, you should report any side effects to Genentech Drug Safety at 1-888-835-2555. You can also report side effects of any prescription product directly to the FDA at 1-800-FDA-1088 or by visiting www.FDA.gov/medwatch.
4. Don’t pitch your product or service.
Please don't use our page as a place to promote your product or pitch your services. Please also avoid posting links to external sites. We reserve the right to remove any posts that are deemed promotional.
| Industry | Biotechnology Research |
| Headquarters | South San Francisco, California |
| Company size | 10,001+ employees |
| Website | http://www.gene.com |