Wonderbly Support Email

Wonderbly is the world’s leading personalised publishing company. We make wonderful, unique books for wonderful customers all over the world. Our mission is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we’ve shipped over 6.5 million books to over 150 countries. We’ve done this in just eight years, and we’re just getting started. Getting personalised books to all those millions of customers requires a multidisciplinary team. Our people have experience across editorial design, research, production, software engineering, marketing, ecommerce, data analysis, print-on-demand manufacturing, shipping… the list goes on. This means that Wonderbly is a very collaborative and creative place to work, with opportunities for growth and development across a broad range of skills. We’re based mainly in London, where we have a bright and light studio for working together. But like many digital first companies, we have a hybrid operating model with many colleagues working much of the time remotely. Our values Wonderbly’s values were born from the three enduring qualities at the heart of ‘Lost My Name’ - our original and best-selling children’s book. These values are Courage, Curiosity and Kindness. And although they naturally have a child-friendly ring to them, these are deeply human values that we believe everyone should live by. COURAGE - means taking calculated risks and trying things that no one else would. It's setting audacious goals, seeing them through, and being willing to be wrong. CURIOSITY - means investing in learning, never losing sight of ‘WHY’. Curiosity allows us to ask silly questions, explore our blind spots, and dip into other disciplines for inspiration. KINDNESS - is the Wonderbly heart: it’s no coincidence that deep friendships form here. Kindness means making space for one another, inclusivity as standard, and clear, direct communication.