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Overview

We are New Zealand's largest distributor of electricity and gas, owning and operating networks which span the Auckland region. But we don’t stop here - our reach extends to Australia and the Pacific Islands, shaping a new energy future for our customers, through innovative digital and engineering solutions, metering services, solar energy solutions, electric vehicle (EV) networks, high speed internet fibre, air and water purification to name a few. We haven’t been afraid to challenge the status quo. As leaders of the transformation of the energy sector, we know the ‘same old’ just won’t cut it. We have the confidence to forge new solutions and for our people to work differently, to think differently. We have collaborated with global technology companies and thought leaders who share our view that innovation and digitalisation are key to meeting the future needs of energy systems and fast-evolving customer demands. As governments, businesses and consumers urgently take action to decarbonise, at Vector we are clear on our vision – creating a new energy future. Because we live in a world that is changing fast, we must continue to identify and develop better options that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.
Industry Utilities
Company size 1,001-5,000 employees
Website http://www.vector.co.nz
Specialties Electricity distributionSolar solutionsTechnology

 Customer Service Number [Vector Limited]:

Customer Service number +6 450 883 2867
Customer Service number
(Vector Metering – New Zealand)
+6 480 066 1212
Customer Service number
(Vector Metering – Australia)
+61 180 095 3945
[Emergency/ Hotline] contact number
(Gas (Auckland only))
+6 480 076 4764
[Emergency/ Hotline] contact number
(First Gas (utside Auckland))
+6 480 073 4567
[Emergency/ Hotline] contact number
(HRV)
+6 480 047 8123
[Emergency/ Hotline] contact number
(Vector Communications (Fibre))
+6 480 082 6436
[Emergency/ Hotline] contact number
(Vector Communications - Australia)
+61 180 023 5450
[Emergency/ Hotline] contact number
(Vector Communications - Other countries)
+649 308 9367
[Media] contact number +6 450 886 3342
[Accounting/ Billing] contact number +649 978 7626

 Support Email(s) [Vector Limited]:

[Customer Service] email
(Vector Metering – New Zealand)
[Customer Service] email
(Vector Metering – Australia)
[Customer Service] email
[Customer Service] email
(HRV)
[General Info] contact email
[Accounting/ Billing] contact email
[Legal] contact email
(Privacy Inquiries)

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