Upgrade Card Support Email

Come drive the transformation of financial services, solve big problems and make a meaningful difference in people’s lives. At Upgrade, our goal is to offer an online and mobile banking experience that delivers exceptional value, including affordable loans and cards, and helps our customers make good financial decisions so they can build the future they want. We are well funded after quietly raising $200 million in equity capital from top-tier investors. Upgrade’s founding team pioneered fintech over a decade ago. In 2017 we launched Upgrade to create an online and mobile banking experience that delivers exceptional value to our customers by eliminating fees on everyday transactions and offering affordable and responsible credit through cards and loans. Upgrade has been named a 'Best Place to Work in the Bay Area' by the San Francisco Business Times and Silicon Valley Business Journal. We are looking for new team members who get excited about creating, designing and implementing new and better solutions to join a team of just over 300 talented and passionate fintech engineering, product, credit, finance, legal, compliance, design, operations and marketing professionals.