All Texas Public Utility Commission support phone numbers are listed below, including customer service phone number(s), General Info (Agency Switchboard) support phone number(s), Report Fraud (Texas Workforce Commission) support phone number(s), Report Fraud (Fraud, Waste, or Abuse only) support phone number(s), etc. You can also get Texas Public Utility Commission support via email, social networks, help center, or directly check all the customer service contacts of Texas Public Utility Commission.
| Customer Service number | +1 512 936 7120 |
| Customer Service number | +1 888 782 8477 |
| Customer Service number | +1 800 735 2988 |
|
[General Info] support phone number
(Agency Switchboard) |
+1 512 936 7000 |
|
[Report Fraud] support phone number
(Texas Workforce Commission) |
+1 800 252 3642 |
|
[Report Fraud] support phone number
(Fraud, Waste, or Abuse only) |
+1 512 936 9812 |
|
[Report Fraud] support phone number
(State Auditor's Office) |
+1 800 892 8348 |
|
[General Info] support phone number
(Central Records) |
+1 512 936 7180 |
|
[Headquarters] support phone number
(Commissioners) |
+1 512 936 7001 |
|
[Headquarters] support phone number
(Executive Director) |
+1 512 936 7040 |
|
[Headquarters] support phone number
(Agency Counsel) |
+1 512 936 7144 |
|
[Headquarters] support phone number
(Competitive Markets) |
+1 512 936 7360 |
|
[Headquarters] support phone number
(External Affairs) |
+1 512 936 7400 |
|
[Headquarters] support phone number
(Fiscal Services) |
+1 512 936 7074 |
| [Jobs/ Career] support phone number | +1 512 936 7060 |
|
[Headquarters] support phone number
(Information Technology) |
+1 512 936 7100 |
|
[Headquarters] support phone number
(Infrastructure And Reliability) |
+1 512 936 7197 |
|
[Headquarters] support phone number
(Internal Auditor) |
+1 512 936 7448 |
| [Legal] support phone number | +1 512 936 7260 |
|
[Headquarters] support phone number
(Library) |
+1 512 936 7075 |
|
[Media] support phone number
(Mailroom) |
+1 512 936 7086 |
| [Media] support phone number | +1 512 936 7135 |
|
[Headquarters] support phone number
(Office of Policy And Docket Management) |
+1 512 936 7200 |
|
[Headquarters] support phone number
(Oversight And Enforcement) |
+1 512 936 7201 |
|
[Headquarters] support phone number
(Rate Regulation) |
+1 512 936 7105 |
|
[Headquarters] support phone number
(Water Utility Regulation) |
+1 512 936 7405 |
Texas Public Utility Commission Overview
The Public Utility Commission of Texas (PUC) regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and offers customer assistance in resolving consumer complaints. It does so while working to protect customers, foster competition, and promote high quality infrastructure.
The PUC was born in 1975 when the Texas Legislature enacted the Public Utility Regulatory Act (PURA) and charged the agency with providing statewide regulation of the rates and services of electric and telecommunications utilities.
As a result of deregulation and the institution of a competitive energy market, the PUC's mission and focus shifted from regulation of rates and services to oversight of competitive markets and compliance enforcement of statutes and rules for the electric and telecommunication industries, focused on ensuring customers receive the benefits of competition. For water and sewer utility service, however, the focus remains on the regulation of rates and services.
The PUC continues to perform its traditional regulatory function for electric transmission and distribution utilities across the state. Additionally, while integrated electric utilities outside of the ERCOT power grid remain fully regulated by the PUC, the PUC is increasingly involved in multi-state efforts to implement wholesale electric competitive market structures and transmission planning in the Southwest Power Pool (SPP) and Midcontinent Independent System Operator (MISO) areas.
In 2013, the Texas Legislature transferred the economic regulation of water and sewer utilities to the PUC. This transfer involved the functions with respect to the regulation of water and sewer rates and services, Certificates of Convenience and Necessity (CCNs) and Sale/Transfer/Mergers from the Texas Commission on Environmental Quality (TCEQ) to the PUC.
The agency is headquartered in the William B. Travis State Office Building at 1701 North Congress in Austin.
| Industry | Government Administration |
| Headquarters | Austin, TX |
| Company size | 51-200 employees |
| Website | http://www.puc.texas.gov |