Star Health and Allied Insurance Support Email

Our journey started in 2006 with a simple dream - To ensure that every Indian can get the right medical care without being financially constrained. Today, 15 years later, we are humbled that close to 16.9 crore Indians have placed their trust in us and allowed us to stand by them in their most critical hour. It is with their support that the company is growing rapidly and aiming for a Rs. 12,000 Crore Gross Written Premium (GWP) by end of financial year 2021-22. An enthusiastic and growing team of 14,000+ employees spread across 740 branches dotting India powers the company. Every employee is obsessed with delivering exceptional customer service through the 24X7 multi-lingual customer care helpline, the wide range of products and the steadily increasing partner hospital network, which stands at 10,200+ today. The company has been recently conferred by the “Best Health Insurance Provider of the year - 2021” by Business Today. Another notable achievement for the company in 2021 has been the winning of “Dream Company to Work For 2021 award” presented by Times Ascent and HRD Congress. To encourage every Indian to lead a healthier lifestyle, the company has launched many wellness initiatives. “Talk to Star” – a free Tele-Medicine service manned by a team of expert Doctors. This service is not restricted to only our customers; anyone in the public can benefit from it by downloading the mobile app or calling our helpline - 7676 905 905. (All days, 8am to 10pm.) Star Health Insurance is a digital first company with several initiatives like the AI powered chatbot web assistant ‘Twinkle’ that caters to all new and returning customers. The company’s 450,000 agents and channel partners interact with the company databases in real time through the ATOM mobile platform. Star Health Insurance services are available digitally through the Star Power App - a one-stop solution for all claims, policy renewals, and premiums related transactions.