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- Phone Number /
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- Help Page
Overview
About NYSEG and RG&E: NYSEG and RG&E are subsidiaries of Iberdrola USA. NYSEG serves 873,000 electricity customers and 259,000 natural gas customers across more than 40% of upstate New York. RG&E serves 362,000 electricity customers and 299,000 natural gas customers in a nine-county region centered on the City of Rochester. Providing outstanding customer service and meeting our customers’ energy requirements in an environmentally-responsible manner, NYSEG and RG&E are valuable assets to the communities we serve. For more information, visit www.nyseg.com and www.rge.com.
About Iberdrola USA: Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company serving more than 2.4 million customers in upstate New York and New England. For more information about Iberdrola USA, visit www.iberdrolausa.com.
Industry | Utilities |
Headquarters | Rochester, NY |
Company size | 501-1,000 employees |
Website | http://www.rge.com |
Specialties | electricity distribution, natural gas distribution |
Customer Service Number [Rochester Gas Electric]:
Customer Service number
(Self Service Line) |
+1 800 295 7323 |
Customer Service number | +1 800 743 2110 |
[Emergency/ Hotline] contact number
(Electricity emergency) |
+1 800 743 1701 |
[Emergency/ Hotline] contact number
(Natural Gas Emergency) |
+1 800 743 1702 |
[Accounting/ Billing] contact number
(Payment Arrangements) |
+1 877 266 3492 |
[General Info] contact number
(Dig Safe) |
+1 800 962 7962 |
[General Info] contact number
(Economic Development) |
+1 800 456 5153 |
[Complaints/ Feedback] contact number | +1 800 743 1150 |
[Complaints/ Feedback] contact number
(Public Service Commission) |
+1 800 342 3377 |
[Media] contact number | +1 585 794 9253 |
[Emergency/ Hotline] contact number
(Media Hotline) |
+1 833 633 4255 |
Support Email(s) [Rochester Gas Electric]:
[Customer Service] email |
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[Media] contact email |
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[General Info] contact email
(Economic Development) |
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Social Networks [Rochester Gas Electric]: