Orion New Zealand Support Email

From the Rakaia to the Waimakariri, Arthurs Pass to Banks Peninsula, we own and operate the electricity distribution network in central Canterbury. Our network extends over 8,000 square kilometres and we deliver electricity to more than 211,600 homes and businesses. We are focussed on how our network can be re-configured and engineered into one that provides the services our customers need in a changing energy landscape. We aim to be a forerunner in our field, providing strategic infrastructure leadership that contributes to the development of our industry, in an evolving energy future. Underpinning all we do, it is critical we continue to perform our core network role exceptionally. Aspiring to be New Zealand’s most advanced electricity network reflects our focus on continuous improvement to ensure we are future fit. We are focussed on ensuring we engage with our customers in our decision making, and actively seek out new systems and services to provide an exceptional customer experience. We are investing in human capability to ensure our Group and our sector can respond to the challenges ahead. We are a passionate advocate for clean energy, and a proactive enabler of those seeking help to reduce their carbon footprint through more efficient use of low carbon energy sources. We have an inclusive organisational culture and we use our Work Principles as guiding principles to help design Orion for the future: • People can be curious, explore new possibilities and learn in pursuit of our vision • People feel safe to be themselves • People can take ownership, exercise good judgement and act • People deliver what's required to a high standard • People support each other and work together as a team Our Purpose is to Power a cleaner and brighter future for our communities.