All NYSEG support phone numbers are listed below, including customer service phone number(s), Emergency/ Hotline (Electricity Emergency) support phone number(s), Emergency/ Hotline (Natural Gas Emergency) support phone number(s), Accounting/ Billing (Payment Arrangements) support phone number(s), etc. You can also get NYSEG support via email, social networks, help center, or directly check all the customer service contacts of NYSEG.
| Customer Service number | +1 800 572 1111 |
|
Customer Service number
(Self Service Line) |
+1 800 600 2275 |
|
[Emergency/ Hotline] support phone number
(Electricity Emergency) |
+1 800 572 1131 |
|
[Emergency/ Hotline] support phone number
(Natural Gas Emergency) |
+1 800 572 1121 |
|
[Accounting/ Billing] support phone number
(Payment Arrangements) |
+1 888 315 1755 |
|
[General Info] support phone number
(Dig Safe) |
+1 800 962 7962 |
|
[Complaints/ Feedback] support phone number
(Public Service Commission) |
+1 800 342 3377 |
|
[Media] support phone number
(Auburn, Binghamton, Brewster, Elmira, Ithaca, Liberty, Mechanicville, Oneonta and Plattsburgh region) |
+1 518 502 4550 |
|
[Media] support phone number
(Lancaster, Lockport, Hornell and Geneva regions) |
+1 585 794 9253 |
|
[Emergency/ Hotline] support phone number
(Media Hotline) |
+1 833 633 4255 |
|
[Report Fraud] support phone number
(Report Energy Theft) |
+1 888 253 2247 |
| [Claims] support phone number | +1 866 577 3787#3 |
NYSEG Overview
About NYSEG and RG&E: NYSEG and RG&E are subsidiaries of Iberdrola USA. NYSEG serves 873,000 electricity customers and 259,000 natural gas customers across more than 40% of upstate New York. RG&E serves 362,000 electricity customers and 299,000 natural gas customers in a nine-county region centered on the City of Rochester. Providing outstanding customer service and meeting our customers’ energy requirements in an environmentally-responsible manner, NYSEG and RG&E are valuable assets to the communities we serve. For more information, visit www.nyseg.com and www.rge.com.
About Iberdrola USA: Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company serving more than 2.4 million customers in upstate New York and New England. For more information about Iberdrola USA, visit www.iberdrolausa.com
| Industry | Utilities |
| Company size | 1,001-5,000 employees |
| Website | http://www.nyseg.com |