Naqel Express Support Email

NAQEL Express is the leading logistics supply chain solutions provider in Saudi Arabia. It has been operating a logistics service since 1993 specialising in express deliveries within and to Saudi Arabia and the Middle East. It is a closed stock company, originally formed under the name of HALA Express and then, in 2005, becoming a joint venture with Saudi Post. NAQEL Express has the market-leading network in Saudi Arabia and it handles over 4 million shipments per year with currently over 3500 logistics professionals and 3000 vehicles while continuing to grow rapidly. Its head office is located in Riyadh, Saudi Arabia and it operates in 12 countries in the Middle East, Europe, US and China. NAQEL Express has already established itself as a market leader within the domestic express segment both to businesses and to consumers. Based on the current trends, where e-commerce is the fastest growing retail market, NAQEL Express is focusing on speed and quality of B2C deliveries both domestically and internationally to and within the Middle East using its air and road network. This includes a Cash on Delivery (COD) service in the Middle East to help customers open and develop their revenue streams. It also includes extensive use of GPS technologies in locating and delivering effectively to customers in Middle Eastern markets where PO boxes rather than postcodes can often be the norm. This has enabled market-leading rates of return for B2C deliveries. In addition, its services expand beyond air and road express to include warehousing, freight forwarding and customs clearance, being the only company that has its own customs clearance license in Saudi Arabia. It is constantly expanding its facilities in the GCC (Gulf Cooperation Council) area to enable further distribution capacity and coverage. NAQEL Express commits to assisting clients to bring speed and efficiency to their customers’ supply chain solution in its area of expertise – Saudi Arabia and the Middle East.