Missouri Department of Health and Senior Services Support Email

Vision Healthy Missourians for life. Mission To be the leader in promoting, protecting and partnering for health. Values Accountability We accept responsibility for how we plan and perform our work, and we recognize the critical importance of using state resources wisely as stewards of the public trust. Collaboration We partner with public and private entities to improve health for all Missourians and protect seniors and persons with disabilities. Commitment We maintain a workforce composed of highly skilled and motivated individuals, and we celebrate the enormously positive difference they make in the lives of Missourians every day. Communication We remain closely connected to the citizens we serve through responsive and timely communication, and we deeply value our role as a trusted source of information regarding health and senior issues. Diversity We recognize and respect the benefits of diversity among staff and those we serve, and we work to make our department a reflection of the richly diverse community that is the state of Missouri. Excellence We strive to deliver high quality services through continuous quality improvement efforts in order to exceed customer expectations. Integrity We perform our job responsibilities in a highly principled manner by honoring our commitments, maintaining our ethics, and always putting the public good above personal gain. Respect We deliver services to Missourians in a manner that is sensitive to their unique needs and circumstances.