All LADWP support phone numbers are listed below, including customer service phone number(s), support phone number(s), Utility Service Theft/tampering (L.A. area only) support phone number(s), Utility Service Theft/tampering (All Areas) support phone number(s), etc. You can also get LADWP support via email, social networks, help center, or directly check all the customer service contacts of LADWP.
| Customer Service number | +1 800 342 5397 |
|
Support phone number
(COMMERCIAL CUSTOMERS) |
+1 800 499 8840 |
|
[Utility Service Theft/tampering] support phone number
(L.A. area only) |
+1 800 826 6423 |
|
[Utility Service Theft/tampering] support phone number
(All Areas) |
+1 818 771 2212 |
|
Support phone number
(TDD) |
+1 800 432 7397 |
| [Owens Valley Residents] support phone number | +1 760 873 0251 |
|
[Department Of Public Works] support phone number
(Bureau of Sanitation) |
+1 800 773 2489 |
|
[Department Of Public Works] support phone number
(Bureau of Street Lighting) |
+1 866 452 2489 |
|
[Department Of Public Works] support phone number
(Bureau of Street Services) |
+1 800 996 2489 |
LADWP Overview
LADWP was established in 1902 to deliver water to the City of Los Angeles. Electric distribution began in 1916. A five-member Board of Water and Power Commissioners establishes policy for LADWP. The Board members, as well as the General Manager, are appointed by the Mayor and confirmed by the City Council. Board members are appointed for five-year terms.
Workforce 8,800 employees
Area Served 465 square miles
Population Served Over 3.8 million residents
Water Customers: 679,000 active service connections
Power Customers: 1.4 million in Los Angeles; 5,000 in the Owens Valley
Power System
Fiscal Year 2013-2014 Budget
Total: $3.5 billion
$1 billion for operations and maintenance
$1.5 billion for capital projects
$1.4 billion for fuel and purchased power
Water System
Fiscal Year 2013-2014 Budget Total: $1.5 billion
$446 million for operations and maintenance
$766 million for capital projects
$288 million for purchased water
Funding Sources
LADWP’s operations are financed solely through sales of water and electric services. Capital funds are partially funded through the sale of bonds. No tax support is received.
City Transfer
8% of gross operating revenue is transferred to the City General Fund each year. $253 million was transferred in Fiscal Year 2013-14.
Energy Efficiency Program Expenditures - Since 2000: $365 million
Energy Savings - Since 2000: 1,514 gigawatt-hours
Program Highlights
Commercial Lighting Efficiency Offer (CLEO): 469 gigawatt-hours since 2000.
Chiller Efficiency Program: Reduced peak demand by over 61 megawatts since 2001.
Small Business Direct Install (SBDI) Program: 151 gigawatt-hours since 2008.
Custom Performance Program: 264 gigawatt-hours since 2006.
Refrigerator Exchange Program:
Over 53,000 refrigerators replaced and recycled since 2007, energy savings of 56 gigawatt-hours.
(Source: LADWP website, 2014, updated 2015, http://www.ladwp.com)
| Industry | Utilities |
| Headquarters | Los Angeles, CA |
| Company size | 5,001-10,000 employees |
| Website | http://www.ladwp.com |