Hydro Ottawa Support Email

Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holdings Inc., distributes electricity to about 340,000 homes & businesses in the nation’s capital. But we are more than just an electricity distribution company. We pride ourselves on safety, innovation & providing exceptional service to our customers. We never stop innovating to improve the customer experience, whether by improving or expanding our distribution system, enhancing to our web and communications tools, or creating new services and features to meet the changing needs of our customers. We are active in our community, promoting energy conservation, educating youth about electricity safety, and helping to mitigate the impact of energy costs for those in need. We’re also committed to doing our part to support our community through corporate partnerships: our GoPaperless for CHEO campaigns, our annual sponsorship of Special Needs Day at the Capital Fair, our support of The Ottawa Hospital’s Breast Health Centre, & our annual employee-led United Way campaign. Our employees also take part in annual volunteer days, supporting great causes like the Ottawa Food Bank, Operation Come Home, the Youville Centre, and The Ottawa Mission. At Hydro Ottawa, our people are our greatest asset. Our team is made up of highly-skilled professionals with a range of backgrounds, including engineering, trades, finance, HR, customer service, communications, and information technology. Our employees have access to ongoing training & professional development opportunities, and are invited to join one of our many internal committees, working to create a lasting impact within our organization. Our commitment to safety, community involvement, employee engagement initiatives and environmental efforts are among the reasons that, in 2019, we were named one of Canada’s Top Employers for Young People, Canada’s Greenest Employers, the National Capital Region’s Top Employers and Canada’s Best Diversity Employers. https://bit.ly/3CujrZl