Fresh Direct Support Email

Who is FreshDirect FreshDirect is the northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City, Philadelphia, and District of Columbia metropolitan areas. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. FreshDirect is proud to have joined the multi-national grocery and technology organization, Ahold Delhaize, at the beginning of 2021. This acquisition will fuel FreshDirect’s growth as a leading eCommerce grocer in the United States. From the beginning, FreshDirect has set out to provide something different. We are a community partner with a mission to deliver the highest quality and service that customers can find. This is an environment in which associates can innovate, grow and have successful careers—most of our leaders have come up through our ranks. And thanks to our team’s extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Why choose FreshDirect? We're a company that thrives on teamwork. Our evolution is driven by our passionate employees and investment in perfecting the technology that lets us deliver the highest-quality food. Our state-of-the-art facility creates an environment for innovation. We support our employees with on-the-job training for plant employees and drivers, team-building activities, workplace recognition opportunities, and by encouraging direct relationships with our suppliers in the field. Great people deserve great perks. We offer comprehensive benefits, plus many workplace extras, including: -A flexible and generous paid time off plan -20% off at freshdirect.com and significant markdowns at our employee market -24-hour access to the FreshDirect shuttle between our Bronx headquarters and the subway -Regular events and barbecues for employees