FirstGroup Support Email

FirstGroup plc is a leading private sector provider of public transport. Our services are a vital part of society – transporting customers for business, education, health, social or leisure purposes. We create solutions that reduce complexity, making travel smoother and life easier. FirstGroup is one of the UK's largest bus operators with around a fifth of bus services outside London. We are also one of the most experienced rail operators in the UK and the only one to run every sort of railway - long distance, regional, commuter and sleeper operations. We carried more than 340 million passengers across our four franchises and our open access operation in 2019/20. We operate four passenger franchises – Avanti West Coast, Great Western Railway, South Western Railway and TransPennine Express – and one open access operator, Hull Trains. FirstGroup owns and operates the iconic Greyhound brand, the only national provider of scheduled intercity coach services in the US and Canada. We provide easy and convenient mobility, improving quality of life by connecting people and communities. For information on careers with FirstGroup in the UK click here: https://uk.firstgroupcareers.com/life/dayinthelife/