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Overview

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network of more than 600 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). First Citizens Bank. Forever First®. Equal Housing Lender Member FDIC
Industry Banking
Headquarters Raleigh, North Carolina
Company size 5,001-10,000 employees
Website http://www.firstcitizens.com/
Specialties Retail BankingCommercial BankingWealth ManagementInsuranceMortgageBusiness BankingPrivate Banking

 Customer Service Number [First Citizens Bank]:

Customer Service number +1 888 323 4732
Customer Service number
(Outside the United States)
+1 919 716 4588
Customer Service number
(New Accounts)
+1 877 532 2669
Customer Service number
(Credit Cards)
+1 800 543 9000
Customer Service number
(Credit Cards Outside the US)
+1 540 561 4707
Customer Service number
(Credit Card Activations)
+1 888 514 6846
Customer Service number
(First Citizens Rewards Center)
+1 866 645 1694
Customer Service number
(Insurance)
+1 888 322 4678
Customer Service number
(Life Insurance)
+1 866 322 5433
Customer Service number
(Mortgage)
+1 800 845 3161
Customer Service number
(Debit Card Activations)
+1 800 562 1337
Customer Service number
(Zelle)
+1 877 206 3818
Business Customer Service number
(Business/Commercial)
+1 866 322 4249
Business Customer Service number
(Merchant Services)
+1 800 564 1774
Business Customer Service number
(Existing SBA 7(a) Loans)
+1 866 372 9830
Customer Service number
(Wealth)
+1 855 329 3258
[General Info] contact number +1 919 833 9761
[Report Fraud] contact number
(Account Activity)
+1 866 567 7760
[Investors/ Franchising] contact number +1 919 716 2137
[Headquarters] contact number +1 919 716 7000

 Support Email(s) [First Citizens Bank]:

[Customer Service] email
[Media] contact email
[Investors/ Franchising] contact email

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