Ferrexpo Customer Service Number

Ferrexpo is the third largest exporter of iron ore pellets in the world, producing high grade pellets that enable our steel producing customers to reduce carbon emissions by 40%. We are listed on the London Stock Exchange, are a member of the FTSE 250 and FTSE4Good Indices, and have an A rating from Environmental, Social and Governance ratings agency MSCI, placing Ferrexpo in the top 26% of companies assessed in the steel sector. Ferrexpo is a major contributor to the Ukrainian economy, generating 3% of the country’s export revenues in 2020. We are entering into a new growth phase of our development, with increased production and even higher grade product offerings, whilst simultaneously cutting our carbon footprint per tonne of pellets produced, with a commitment to net zero carbon emissions from our operations by 2050. HUMANITARIAN CRISIS IN UKRAINE Russia’s decision to invade Ukraine has resulted in an unprecedented national crisis, and we condemn the military attacks that Ukraine is currently being subjected to. Ferrexpo is one of the largest employers in central Ukraine, and our primary focus is the safety and wellbeing of our 10,000 colleagues, their families, and our local communities. In response to the situation in Ukraine, we have established a Humanitarian Fund to provide direct support to our local communities in Ukraine. We are incredibly proud of our workforce and our local communities; their spirit and determination is extraordinary. We will do whatever we can to shield them from the conflict.