Erie County Medical Center Customer Service Number

ECMC is a medical leader that makes patient experience our first priority, and brings compassionate, first-class care to the eight counties of Western New York, as well as Southern Ontario. Our presence and care extend throughout our area, from our advanced academic medical center on our main campus with 602 inpatient beds, to our multiple specialized centers of excellence, to our Terrace View Long-Term Care Facility with 390 beds, to on- and off-campus primary care and family health centers. In addition, as a verified, designated Level 1 Adult Trauma Center as well as regional center for burn care, behavioral health services, transplantation, cancer care, and more, we work with some of the most critical patient cases in Western New York. With this combination of knowledgeable, experienced doctors, a wealth of research, and advanced technology, we’re proud to offer Western New York a healthier future—and prouder still to show our community the difference between healthcare and true care(TM).