CrossCountry Mortgage Support Email

At CrossCountry Mortgage, we’re dedicated to getting it done. When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more than a mortgage to customers by meeting their needs, helping them every step of the way, and making their homeownership dreams possible and affordable. CrossCountry Mortgage, LLC was established in Cleveland, Ohio, and soon after, our first branch opened in Painesville, Ohio. We are now headquartered in Brecksville, Ohio, and we have branch offices across the United States. We began solely as a mortgage broker and have greatly expanded our mortgage-based solutions since then. We are now a Top 10 Retail Lender in America as well as a Freddie Mac, Fannie Mae and Ginnie Mae Approved Seller/Servicer. We offer a wide portfolio of home purchase, refinance, and home equity products, and we are licensed in all 50 states. We have been recognized on the Inc. 5000 List of America’s Fastest Growing Private Companies (8 times since 2012) and the Weatherhead 100 list of Northeast Ohio’s Fastest Growing Companies (2016-2020), as well as the NorthCoast 99 and Cleveland.com/The Plain Dealer lists of Top Workplaces (5 times each since 2016). Smart Business Cleveland magazine recently named CrossCountry Mortgage one of its 2022 Smart Culture Award honorees.