Quickly find business customer service phone numbers

The following lists all Cainiao Network support emails, if you have problems with the Customer Service, You can choose the corresponding email address to get support according to your question. Cainiao Network also provides support phone numbers, you can also directly check all the customer service contacts of Cainiao Network.
[Customer Service] email

Cainiao Network Overview

Founded in 2013, Cainiao Network (“Cainiao”) is a global smart logistics company and the logistics arm of Alibaba Group. As part of its commitment to create customer value, it adopts a collaborative approach to logistics that aims to improve efficiency and customer experience for all players along the supply chain. It carries forward Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours. Follow us on Twitter @OfficialCainiao and Medium at https://cainiao.medium.com/
Industry Transportation, Logistics and Storage
Company size 10,001+ employees
Website https://www.cainiao.com/en/index.html

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