Bon Ton Stores Support Email

At bonton.com, our mission is to offer inspiring style at a great value, tailored to today's modern family, providing an exceptional customer experience in every community we serve. Our new corporate headquarters are in New York, NY and will continue the legacy of our brands - Bonton, Bergner's, Boston Store, Carson's, Elder-Beerman, Herberger’s and Younkers department store brands. We co-unite to hold ourselves accountable for driving results and the good stewardship of our stores. We are committed to excellence and exceeding the customer's expectations, focusing on continuous improvement in each of our areas. We are proud of our heritage, but we seek new ideas and embrace change needed to drive future growth. We are one team, working together for a common goal. We care about our customers and give them exceptional service that is always friendly and welcoming. We care about our associates'​ well-being and are invested in their success. We give back to the communities we serve. We are excited about relaunching and re-energizing the business, and approach all our challenges with energy and drive. We love what we do! Every product and every customer experience should express our Brands'​ approach to fashion - current, tasteful, unique and inspired - and connect with our customer's lifestyle. Our style is their style.