- Contents:
- Phone Number /
- Social Networks /
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- Help Page /
- Fax
Overview
Austin Energy is one of the largest publicly owned electric utilities in the nation, providing low-cost reliable power to more than 500,000 customers and more than 1 million residents. Our mission is to deliver clean, affordable, reliable energy and excellent customer service.
We are industry leaders in conservation and renewable energy, developing some of the most comprehensive energy efficiency programs in the nation. We purchase renewable energy from wind, solar and biomass facilities to minimize our impact on the environment, and are recognized as a top-ranked Texas utility for green power sales.
As a publicly owned utility, we do more than provide power to our customers. We participate in dozens of community outreach events each year, contribute to Austin’s economic growth and continue to make strides in our commitment to environmental excellence.
Learn more about us at www.austinenergy.com.
| Industry | Utilities |
| Headquarters | Austin, Texas |
| Company size | 1,001-5,000 employees |
| Website | http://www.austinenergy.com |
| Specialties | Electric, Renewable Energy, Electric Vehicles, Energy Efficiency, Information Technology, Green Building, Community Outreach, Marketing Communications |
Customer Service Number [Austin Energy]:
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Customer Service number
(Toll- Free) |
+1 888 340 6465 |
|
Customer Service number
(TDD) |
+1 512 477 3663 |
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Customer Service number
(Not English Language) |
+1 512 974 1897 |
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[Emergency/ Hotline] contact number
(Report A Power Outage) |
+1 512 322 9100 |
|
[Report Fraud] contact number
(Report Electric Theft, Meter Tampering) |
+1 512 972 7475 |
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[Media] contact number
(Media Relations) |
+1 512 322 6514 |
| [Jobs/ Career] contact number | +1 512 322 6523 |
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[General Info] contact number
(Cell Towers And Pole Attachment) |
+1 512 322 6160 |
|
[General Info] contact number
(AE Design South - St. Elmo Service Center) |
+1 512 505 7682 |
|
[General Info] contact number
(AE Design North - Kramer Lane Service Center) |
+1 512 505 7181 |
|
[General Info] contact number
(Multifamily Partnership Program) |
+1 512 972 7537 |
|
[General Info] contact number
(On-Site Energy Resources/District Energy) |
+1 512 322 6559 |
|
[General Info] contact number
(Electric Distribution Easements) |
+1 512 322 6522 |
|
[General Info] contact number
(ECAD Energy Audits) |
+1 512 482 5346 |
|
[General Info] contact number
(GreenChoice) |
+1 512 494 9400 |
Support Email(s) [Austin Energy]:
| [Customer Service] email |
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[Customer Service] email
(Financial Support Plus 1 Program) |
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| [Business Customer Service] email |
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| [Media] contact email |
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[General Info] contact email
(Open Records Requests) |
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[General Info] contact email
(Public Information) |
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[Media] contact email
(Community Outreach) |
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| [Complaints/ Feedback] contact email |
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[General Info] contact email
(Cell Towers And Pole Attachment) |
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[General Info] contact email
(Multifamily Partnership Program) |
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[General Info] contact email
(On-Site Energy Resources/District Energy) |
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[General Info] contact email
(ECAD Energy Audits) |
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[General Info] contact email
(Customer Energy Solutions) |
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[General Info] contact email
(Green Building) |
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[General Info] contact email
(GreenChoice) |
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[Complaints/ Feedback] contact email
(Streetlight Problems) |
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[General Info] contact email
(Tree Pruning) |
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| [Legal] contact email |
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| [Media] contact email |
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Social Networks [Austin Energy]: