American Water Resources Support Email

For over sixteen years, American Water Resources (AWR) has helped customers protect themselves against unexpected repair costs with affordable protection for service line problems. We currently manage over 1.7 million service contracts — including water line, sewer line, in-home plumbing, and interior electric line — across the country for homeowners, business owners, utilities and municipal customers. AWR strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind. AWR provides homeowners with the comprehensive protection, services and support you need in case of a service line problem: - One-call problem resolution: AWR handles obtaining all the required permits, proposals and inspections - Toll-free hotline available 24/7/365 - One-year warranty on all covered repairs - Independent, local plumbing contractors provide prompt, professional service - Proven and trusted provider: AWR is an accredited member of the BBB with an A+ Rating and services over 1.7 million customer contracts nationwide and is the official service line protection provider for several cities across the country - Happy customers: 9 out of 10 of customers are very satisfied with the overall value of our programs