American Auto Shield Support Email

Our Company A collaborative culture of diverse people, departments and skills makes American Auto Shield (AAS) successful. Our devotion to our employees, customers and clients makes us unique. Founded in 2002 and headquartered in CO, AAS specializes in 3rd party administration, providing nationwide coverage and claims services for vehicle & home service contracts offered through dealers, agents, direct marketers, membership organizations and lenders. Our expertise, complemented by our strategic partnerships, allows us to develop and deliver products that provide superior coverage and service. We continue to experience tremendous growth, which equates to fantastic opportunities for our employees. We’ve grown to more than 700 employees across multiple locations that include our Denver metropolitan HQ and satellite offices in AZ, MO and FL. AAS’s business growth strategy includes increasing the number of employees at our multiple locations throughout the year. Our Work Culture Who are we? We are the first choice for service contracts! We provide a supportive and collaborative workplace, so our employees are empowered to deliver a consistent and positive experience for everyone we interact with – our contract holders, clients and other partners. We believe employees who receive ongoing training and support have a better understanding of our industry, product, service, company goals and growth strategy - which all translate to a better customer, client and employee experience. To empower our employees, AAS provides various learning and development opportunities - including formal and informal learning experiences, team building initiatives, opportunities for professional certifications, tuition reimbursement and more. We also provide financial rewards – including competitive pay, bonuses based on employee and company performance, and a 4% company-matched 401(k) plan, as well as a culture of health and wellness – including PTO and benefits.