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Overview

Altria has a leading portfolio of tobacco products for U.S. tobacco consumers 21+. Altria’s Vision through 2030 is to responsibly lead the transition of adult smokers to a smoke-free future. Altria is Moving Beyond Smoking™, leading the way in moving adult smokers away from cigarettes by taking action to transition millions to potentially less harmful choices - believing it is a substantial opportunity for adult tobacco consumers, Altria’s businesses and society. Altria’s wholly owned subsidiaries include the most profitable tobacco companies in their categories: Philip Morris USA Inc. (PM USA), U.S. Smokeless Tobacco Company LLC (USSTC), and John Middleton Co. (Middleton). Altria’s smoke-free portfolio includes Helix Innovations LLC (Helix), the maker of on! oral nicotine pouches, exclusive U.S. commercialization rights to the IQOS* Tobacco Heating System® and Marlboro HeatSticks®, and an equity investment in JUUL Labs, Inc. (JUUL). Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev SA/NV (ABI), the world’s largest brewer and Cronos Group Inc. (Cronos), a leading Canadian cannabinoid company. The brand portfolios of Altria’s tobacco operating companies include Marlboro®, Black & Mild®, Copenhagen®, Skoal® and on!®. Trademarks and service marks related to Altria referenced on this channel are the property of Altria or its subsidiaries or are used with permission. *Due to an order issued by the International Trade Commission, IQOS Devices and HeatSticks® are currently unavailable for sale in the United States.
Industry Manufacturing
Headquarters Richmond, Virginia
Company size 5,001-10,000 employees
Website http://www.altria.com
Specialties

 Customer Service Number [Altria Group]:

Customer Service number
(Philip Morris USA)
+1 800 627 5200
Customer Service number
(U.S. Smokeless Tobacco Company)
+1 800 650 7411
Customer Service number
(John Middleton)
+1 888 878 4562
Customer Service number
(Nat Sherman, IQOS (PM USA))
+1 800 221 1690
Customer Service number
(Nu Mark)
+1 855 627 5836
Customer Service number
(Product Quality Questions)
+1 800 852 5847
[Headquarters] contact number +1 804 274 2200
[General Info] contact number
(Law Enforcement​​)
+1 877 224 3487
[Legal] contact number +1 804 274 2000
[Investors/ Franchasing] contact number
(Investor Relations)
+1 804 484 8222
[Investors/ Franchasing] contact number
(U.S. Territories or Canada)
+1 800 442 0077
[Investors/ Franchasing] contact number
(Outside the U.S. or Canada)
+1 781 575 3572
[Investors/ Franchasing] contact number
(Shareholder Services)
+1 804 484 8838
[Media] contact number
(Media Relations 24 Hours)
+1 804 484 8897
[Media] contact number
(Advertising Inquiries)
+1 703 548 7877
[Media] contact number
(Ste. Michelle Wine Estates)
+1 425 488 1133
[Media] contact number
(Marketing Inquiries)
+1 866 275 7687
[Media] contact number
(Helix)
+1 833 667 6824
[Media] contact number
(IQOS (PM USA))
+1 877 438 4767

 Support Email(s) [Altria Group]:

[Customer Service] email
(Supplier Diversity and Inclusion Department)
[Legal] contact email
(DMCA Inquiries)
[Legal] contact email
(Privacy Inquiries)
[Media] contact email
(Ste. Michelle Wine Estates)

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