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Overview

Air China is China’s only national flag carrier and a member carrier of the world’s largest airline network - Star Alliance. By Jun 2016, Air China had a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families (including those of the carriers which Air China has a majority stake in). It operates 377routes, including 98 international routes, 16 regional routes and 263 domestic routes. It serves 173 cities in 39 countries and regions, including 61 international cities, 4 regional cities and 108 domestic cities. Every week, Air China offers over 1.47 million seats on over 7700 flights per week. Utilizing its extensive route network and its hub in Beijing, especially after its admission to the Star Alliance, Air China can fly passengers to 1,330 airports in 192 countries. Air China’s customer service philosophy revolves around four elements: credibility, convenience, comfort, and choice. Hard work over the years has resulted in a tremendous increase in Air China’s brand value. In 2013, Air China ranked again as one of the world’s top 500 brands with a brand value of RMB 101.536 billion, and was the only Chinese carrier on the World Brands 500 list. For more, visit Air China’s official website www.airchina.com or call Air China’s hotline (0086)95583.
Industry Airlines and Aviation
Company size 10,001+ employees
Website http://www.airchina.com.cn
Specialties

 Customer Service Number [Air China]:

[Call Center] contact number
(China)
+86 105 928 1588
[Call Center] contact number
(USA and Canada)
+1 800 882 8122
[Call Center] contact number
(China)
+86 109 5583
[Call Center] contact number
(Japan's Regional Call Center)
+8 157 009 5583
[Call Center] contact number
(Australia)
+61 180 086 0999
[Members Hotline] contact number
(China)
+86 400 610 0666
[Call Center] contact number
(Hong Kong)
+8 523 970 9000
[Sales Office] contact number
(Houston)
+1 832 831 8676
[Sales Office] contact number
(Houston Airport Office)
+1 281 233 3695
[Sales Office] contact number
(Los Angeles Tom Bradley International Airport)
+1 310 215 1188
[Sales Office] contact number
(New York, JFK International Airport)
+1 718 751 2263
[Sales Office] contact number
(New York, Newark Airport)
+1 973 799 0130
[Sales Office] contact number
(San Francisco)
+1 650 876 1810
[Sales Office] contact number
(San Francisco International Airport)
+1 650 877 0814
[Sales Office] contact number
(Washington DC)
+1 703 572 2040
[Sales Office] contact number
(Sao Paulo)
+55 113 186 8888
[Sales Office] contact number
(Sao Paulo Airport)
+55 112 445 4989
[Sales Office] contact number
(Vancouver Airport)
+1 604 303 3555
[Sales Office] contact number
(Montreal Airport)
+1 514 636 2042
[Sales Office] contact number
(India)
+91 124 473 7366
[Sales Office] contact number
(Philippines)
+6 328 808 5777

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